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Mark Chapman

Mark is the Head of Customer Success for our UK and Benelux regions, managing a growing team of customer success managers. Mark has overall responsibility for our customers' implementations, happiness and ensuring we continue to grow value in the long term. Having been at EazyStock for over six years, coming from a supply chain background and a veteran of almost 100 projects, Mark is well-placed to bring insights as a featured author.
A large white truck reversed up to a row of white warehouses that have a coloured vertical stripe down the front of pink, blue, green, yellow, orange and purple. There are more lorries along the line and people at the warehouse doors. Supply chain disruption.

The ultimate guide to managing supply chain disruption

What is supply chain disruption? As globalisation encourages supplier networks to expand worldwide, the likelihood of supply chain disruption increases....

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What is the bullwhip effect?

Causes and effects of the bullwhip effect on supply chain performance What is the bullwhip effect? Small fluctuations in demand...

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What is the customer order decoupling point – and why does it matter?

Be honest…when considering your supply chain strategy, have you ever felt frustrated by the question: at what point do we...

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Metal shopping trolley with a yellow handle on a red background

Overcoming Black Friday inventory management challenges

Black Friday, 28 November, is one of the year’s biggest shopping days when physical stores and e-commerce tempt shoppers with...

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Smoke billowing from industrial chimneys carbon emissions CBAM

Preparing your business for UK CBAM

In 2024, we explained how the EU CBAM (Carbon Border Adjustment Mechanism) regulations would affect the fastenings industry in the UK...

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Six piece white jigsaw with rounded corners with the two rows of three. The top right corner piece isn't connected ERP add-ons

7 Ways ERP inventory management add-ons can save time and money

How ERP add-ons can add value to your current system’s functionality Enterprise Resource Planning (ERP) systems have become essential business...

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A white pole with a white arrow road sign pointing left, just under a white arrow road sign pointing right. The left-facing arrow is on a red background, and the right-facing arrow is on a blue background. What's better? You ERP system or inventory optimisation software?

Why you need to upgrade your stock ordering processes

EazyStock vs your stock ordering system: Who wins the battle? The advantage of working in a business for a long...

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A white notebook on top of a brown, cardboar, side spiral-bound notebook at an angle with a pencil on top. There's a pair of black framed glasses at the top of the shot and a cactus in a green plant point partly in the top left corner. The background is yellow. An introduction to quantitative and qualitative inventory forecasting models

An introduction to quantitative and qualitative forecasting methods

What is demand forecasting? Demand forecasting is the process of predicting future customer demand for your products to help with...

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A close-up of a laptop with the screen showing a bar chart with orange bars, with a blue line chart over the top. The orange block shows an increasing trend, and the blue line is around the middle of the orange block but ends above it. The background is two shades of orange. How to calculate forecast accuracy and forecast error.

How to calculate forecast accuracy and forecast error

What is forecast accuracy? Forecast accuracy measures how close your demand forecast is to the actual demand value. You can...

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Leveraging inventory strategy in the CBAM era—Featuring insights from Paul Gordon, Olympic Fixings

What is CBAM?  In pursuing a greener future, the European Union’s Carbon Border Adjustment Mechanism (CBAM) has emerged, redefining the...

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A close up of a man holding a laptop in a warehouse inventory management techniques

6 cost-saving inventory control techniques to optimise your stock management

Inventory control techniques that help optimise your stock management Instead of focusing on organising warehouses, tracking goods, and picking and...

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chain on a city background building supply chain resilience

Five steps to building a resilient supply chain

In the face of unprecedented global events that have posed significant challenges to businesses across the supply chain, the importance...

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