Your Privacy Matters
Your privacy is of the utmost value to us and it really matters here at Syncron. Due to the nature of services that we offer, the need to collect and process your data, including personal data, is limited to the very minimum. It is due to the fact that our software solutions are not based on personal data but on technical and numerical product-related data.
Scope of Data and Ways We Collect Them
Through your interaction with and use of our websites (syncron.com and eazystock.com)or web or mobile applications (our software services), Syncron may collect personal information that should be understood as information that identifies an individual or relates to an identifiable individual. Personal information may include, but is not limited to, your name, physical address, telephone number, e-mail address, company affiliation, and associated information. More typically, Syncron may collect other information through your interaction with and use of our websites or web or mobile applications, which does not reveal your specific identity or does not directly relate to an individual. Such other information may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, geographic or geo-location information, statistical and aggregated information. Syncron uses best measures to ensure that your data are secured and processed in compliance with applicable laws.
As a general rule, you can freely visit Syncron websites and use their content. Access to our web or mobile applications (software solutions) is granted only to persons authorized by our customers who have a subscription agreement with Syncron for our software services, partners who have a partnership agreement with Syncron, or to prospects who requested a demo from Syncron. However, persons who are not of the age of majority should not be eligible to use Syncron website(s), and we ask that no information in relation to such persons are submitted to us.
Syncron may collect your information in several ways, including:
To provide you with timely, high-quality information, we may also ask you to provide us with information regarding your professional interests and experiences with our services. Providing us with this information is optional.
Personal data or other data collected online may also be combined with information you provide to us through other sources such as sales meetings, marketing calls, or in conjunction with events such as trade shows, training seminars, webinars, and conferences. Information that you supply may be associated with the relationship that Syncron has with you or your organization.
Purposes of Data Processing
Syncron may use your personal information to:
Our Global Presence
To foster your data privacy rights and comply with EU General Data Protection Regulation (GDPR) and other applicable laws, we are required to provide you with several information about how we process your personal data.
Please read more in General Privacy Information for Syncron sites users.
If you are a candidate applying for a job in Syncron EU-based legal entity, please read Privacy Notice for Candidates.
GDPR: GENERAL PRIVACY INFORMATION FOR SYNCRON SITES USERS – Read More
GDPR: PRIVACY NOTICE FOR CANDIDATES – Read More
You should be aware that cookies may also be used on our websites or web or mobile applications to remember certain choices you make such as your geographical region, your user name (user ID), or other personalization or customization. We use these cookies to improve your user experience so as we can better serve you when you use our products or return to our websites or web or mobile applications.
What is more, Syncron may use third-party cookies to provide advertising and marketing-related activities in accordance with this Policy. We may work with selected third-party partners who set cookies to provide you with Syncron-related content, including advertisements, on their sites or elsewhere on the Internet. We use Pardot cookies for purpose of monitoring the web traffic (please see details here: help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=0). Sometimes, some cookies/online identifiers may be used to enable some of our applications’ functionalities work properly – for instance, we use Google Maps to provide Item Locator functionality.
Our websites, web and mobile applications may use the Google Analytics tool, and when using this tool Syncron may transfer to Google LLC some of your encrypted data to the servers of Google LLC located in the United States. The data used in Google Analytics tool are not intended to identify you as an individual. They are used for general business, statistical, marketing and analytical purposes. For more information regarding our use of Google Analytics, please visit the Google’s site: policies.google.com/privacy/update
We also use Leadfeeder tool on eazystock.com for visitor tracking, to identify the industries and company names who visit our website, and their on-site behavior. Leadfeeder is a trusted third-party tool delivered by Liidio Oy (company ID 2457101-9). For more information regarding Leadfeeder, please visit this site: www.leadfeeder.com/privacy/.
As with other types of third-party cookies, you can disable them in your browser settings or by opening the sites in an ‘incognito’ mode
Web Server Logs
In the process of administering our web or mobile applications, we may track usage through web server logs. Web server logs provide information such as what types of browsers are accessing our site, what pages receive high traffic, and the times of day our servers experience significant load. We may use this information to improve the content and navigation features of our site. Anonymized or aggregated forms of this data may be used to identify future features and functions to be developed for the site and to provide better customer service. As we base on the concept of an anonymized user, your privacy is always protected and unharmed.
Web Beacons (Embedded Pixels/Pixel Tag)
From time to time, we may also create a unique web URL link for certain visitors of our webpages. If you visit our websites, you may find certain forms that are already filled out with your (user)name or other types of information you have previously indicated an interest in, based on information you have given us before.
We may also personalize the content of newsletters, e-mail offers, invitations, or Syncron advertisements provided to you on our third-party partners’ websites, based on topics in which you have previously indicated an interest. We may collect information about how you consume this type of personalized information in order to help us provide you with other information that is better tailored to your interests. If you choose to visit one of these personalized web URL links, you agree to allow Syncron to collect information about your visits and also to compile that information with other information about you and your relationship with Syncron. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.
Syncron may also use other technologies to capture specific data such as your access times, your Internet Protocol (IP) address, and system configurations and settings, to support your use of Syncron-affiliated technologies, provide you with relevant content, and to assist you with questions you may have regarding our products and services.
Syncron may also use some third parties to administer a limited set of Syncron advertisements on third-party channels or websites. We may use advertising technologies and participate in advertising technology networks that collect information not being personal data (from Syncron websites or from other sources) to show you Syncron-related advertisements on third-party websites.
We do not collect any of your sensitive data, i.e., information related to your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership, etc. We kindly ask you not to send any such information to us.
Syncron may disclose your personal information if necessary or appropriate: (a) under applicable laws, including laws outside your country of residence; (b) to comply with a legal process; (c) to respond to requests or injunctions from public, government or judicial authorities, including public, government and judicial authorities outside your country of residence.
Your Right To Opt-in and Opt-Out
Syncron offers you the choice of receiving different types of communication and information related to our company, products, and services. You may subscribe to e-newsletters (available on our website) and/or choose to receive marketing communications and other special offers from us via e-mail or by way of a direct contact.
You should be aware that you can at any time request information about your personal data processed by Syncron Group. You may access, review, update, modify, rectify, and erase such data as well as withdraw your consent for data processing by sending a secure message using the form here. In case of newsletters and other marketing communications, we provide you with unsubscribe links as an opt-out mechanism for your convenience.
Retention of Your Data
After the retention period, Syncron will delete your personal data in a manner designed to ensure that they cannot be reconstructed, intercepted, or read.
Syncron is concerned about the security of your information. To prevent unauthorized access, disclosure, loss, alteration, misuse, destruction to your data, to maintain data accuracy, and to ensure the appropriate use of information, we have put in place reasonable physical, electronic, administrative and managerial safeguards to secure the information we collect. We use security protocols and encryption technology when collecting or transferring data such as logins or passwords to prevent any data privacy breaches.
Links to third-party websites that you may rarely encounter on our websites are provided solely for your convenience. If you use these links, you will leave Syncron website. We do not control these third-party sites. Therefore, we do not assume responsibility for any of these sites, their content, or their privacy policies. We do not endorse or make any representations about them or any information, software, or other products or materials found there, or any results that may be obtained from using them.
If you do not receive timely acknowledgment of your complaint from us (within 45 days), or if we have not addressed your complaint to your satisfaction, you may also submit complaints about the improper collection or use of personal data directly to a EU data protection authority (DPA).
Syncron’s GDPR Commitment
The General Data Protection Regulation (‘GDPR’) is a European privacy law that has taken effect on May 25, 2018. Syncron perceives this regulation as an important step forward in enhancing individuals’ data privacy and streamlining data protection laws across the EU. Syncron is committed to compliance with the GDPR across its cloud services. We continuously work to ensure that our current business operations, services, contracts and documentation comply with the GDPR.
You may also contact us via postal mail at the following address:
Östra Järnvägsgatan 27, SE-111 20 Stockholm, Sweden
ATTN: Data Protection Officer
Last version: October 1, 2020
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