VBH (GB) hits record-breaking 99% On-Time, In-Full orders

If there’s a spike three days into the month and we’ve already sold what we would sell in a month, we can now respond, which has helped us improve our OTIF. If we waited until the end of the month to see that data, we’d lose sales.
Karl Thompson, Logistics Manager at VBH (GB)

VBH (GB) is the UK subsidiary of the VBH Group, which operates in over 20 countries.
Since 1978, VBH (GB) has supplied hardware and ancillaries to manufacturers of PVCu, timber, aluminium, composites, and steel windows and doors. With its three sites in Gillingham, Swansea, and East Kilbride, VBH (GB) serves customers across the UK and Northern Ireland.

VBH (GB)’s inventory transformation

Highlights:

Challenges


• Manual stock reviews

• Inconsistent OTIF rates

• Slow and inaccurate forecasting

• High stockholding costs

Solution


• Microsoft Dynamics NAV ERP integration

• Automated stock reviews

• Precise demand forecasting

• Smart alerts and order recommendations

• Seasonality and calendar features

• Custom stocking policies

Results


• 70% time savings

• Consistent 98%+ OTIF

• £1.5m stock reduction

• Enhanced customer satisfaction
I can’t ever see us returning to the way it was. It was so time-consuming that since we’ve moved to EazyStock, we’ve taken on more responsibilities in the department. There’s no way we could have done that before. With all of EazyStock’s benefits, why would we want to change back?
Karl Thompson, Logistics Manager at VBH (GB)

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