Improving our forecast accuracy has been revolutionary for us. It’s enabled us to reduce excess by around £300,000, which freed up valuable warehouse space to get the stock our customers need.
– Steven Watt, Purchasing Manager
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Highlights:
Challenges
• Managing 10,000+ SKUs with next-day delivery.
• Increasing complexity as the product range and customer base grew.
• Limited ERP (Merlin) capability.
• Balancing stock availability with efficient use of warehouse space.
• Seeking a more efficient, system-led way to manage inventory (rather than spreadsheets).
Solution
• Connected EazyStock to enhance Merlin and optimise inventory.
• Used advanced forecasting (including seasonal profiles).
• Adopted proactive alerts to spot demand changes early.
• Used clear dashboards and KPI reporting.
• Introduced smarter supplier scheduling and grouping.
• Used data-led redistribution between depots.
Results
• £300,000 reduction in excess stock.
• Stock turn increased from 14 to 15.70.
• Fewer back orders.
• Improved pick rates.
• Fewer customer and sales complaints.
• Freed-up warehouse space.
• More efficient purchasing.
• Faster, data-led decision making.
• Less time spent on admin and manual analysis.
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