December 2019 Automation Hero: Per Risfors of Exsitec

Per Risfors, organizational consultant at Exsitec, has helped many SMBs improve their processes and optimize workflows with automation. That is why Per is December’s Automation Hero.

Name: Per Risfors
Title: Organizational consultant and solution architect
Company: Exsitec – IT solution specialists including ERPs, integrations and mobile solutions.

Congratulations on the award, Per! Would you like to tell us a bit about Exsitec and your work?
Thank you! I’m working as an organizational consultant and solution architect at Exsitec. This means that I help companies become more efficient with software solutions, which include everything from finance to logistics. I also work a bit with software implementations such as EazyStock.

How are you helping Exsitec’s customers optimize processes with automation?
My work involves seeing the big picture and identifying the areas where the customer will have the biggest gains automating processes and workflows. I then suggest improvements and help with implementation of new systems.

Can you give some examples of processes or tasks you have helped to automate? 
It is primarily inventory management, warehouse management and order flows in various forms. But it can also be electronic invoices or custom built web apps for specific roles and needs in the organization.

How does EazyStock typically fit into a company’s automation work and which other automation projects do you often see your customers include? 
EazyStock fits very well into our supply chain concept which is basically about helping our customers achieve more efficient inventory management. Together with the ERP, WMS and invoicing system, the customer gets an optimized workflow that saves both time and money.

Which challenges are your customers typically solving with automation?
What our customers are primarily looking for is streamlining and optimizing different workflows. They often see the potential but don’t know where to start. But as soon as they’re up and running they most often see fast results in the form of time-savings, better control over supply chain and inventory, safer deliveries and in the end happier customers.

What do you think about the future of automation?

It has obviously just begun. More SMBs are choosing to automate more parts of their business to become more efficient and competitive. This is partly due to more advanced tools being available and easier to implement and use for SMBs, partly due to higher demands from the market. AI is coming and will most likely soon be incorporated in tools and systems also for SMBs. More processes will be automated, that’s for sure. Things are moving quickly now!

Do you have any particular “success story”  that you would like to share? Someone that has been particularly successful?
I instantly think about a project that made impressive progress with automation. It is a Swedish healthcare region that has been live with EazyStock since this summer, and they have already gone from 90% to 96% service level and simultaneously lowered their inventory value. They have adopted a completely new approach to inventory management and received proof that they get return on their investment.

Thank you for your wise words Per! 

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