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Mark Chapman

Mark is the Head of Customer Success for our UK and Benelux regions, managing a growing team of customer success managers. Mark has overall responsibility for our customers' implementations, happiness and ensuring we continue to grow value in the long term. Having been at EazyStock for over six years, coming from a supply chain background and a veteran of almost 100 projects, Mark is well-placed to bring insights as a featured author.
Six piece white jigsaw with rounded corners with the two rows of three. The top right corner piece isn't connected ERP add-ons

7 Ways ERP inventory management add-ons can save time and money

How ERP add-ons can add value to your current system’s functionality Enterprise Resource Planning (ERP) systems have become essential business...

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A white pole with a white arrow road sign pointing left, just under a white arrow road sign pointing right. The left-facing arrow is on a red background, and the right-facing arrow is on a blue background. What's better? You ERP system or inventory optimisation software?

Why you need to upgrade your stock ordering processes

The advantage of working in a business for a long time is that you know it inside and out. However,...

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An introduction to quantitative and qualitative demand forecasting models

What is demand forecasting? Demand forecasting is the process of predicting future customer demand for your products to help with...

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chain on a city background building supply chain resilience

Five steps to building a resilient supply chain

In the face of unprecedented global events that have posed significant challenges to businesses across the supply chain, the importance...

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Supply chain risk mitigation

As we ride each wave of supply chain disruption, we hope it will be the last. However, the world is...

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Very old-fashioned and early camera against a blight brown backdrop to show obsolete stock

How to manage dead stock

Having enough stock to meet demand is fundamental to stock-holding businesses. Running out of stock leads to lost sales and...

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Broken chain with the broken link glowing red at the ends improving inventory planning during times of disruption

Improving inventory planning during supply chain disruption

This post focuses on inventory planning and optimizing stock levels during periods of supply chain disruption and erratic customer behavior....

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Close up of shipping containers on a cargo ship heading toward a port with other ships red sea shipping disruption supply chain issues

How to overcome Red Sea supply chain disruption

Why are there global shipping issues? Once again, global shipping is experiencing potential long-term disruption, this time due to Houthi...

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A close-up of a laptop with the screen showing a bar chart with orange bars, with a blue line chart over the top. The orange block shows an increasing trend, and the blue line is around the middle of the orange block but ends above it. The background is two shades of orange. How to calculate forecast accuracy and forecast error.

How to calculate forecast accuracy and forecast error

What is forecast accuracy? Forecast accuracy measures how close your demand forecast is to the actual demand value. You can...

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Red binoculars at a lookout point looking over the horizon as the sun is rising demand planning and forecasting

Fundamentals of Demand Planning and Forecasting

What is demand planning? Demand planning is part of a company’s planning strategy to allocate resources in the best and...

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Demand forecasting challenges – how to deal with fluctuating demand

Global marketplaces have been rocked over recent years, with customer demand and inventory supply more erratic and complex than ever...

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Man in an orange hard hat holding a box in a warehouse next to a shelving unit full of boxes

Developing the right inventory management strategies during economic downturns

The right purchasing and logistics strategies give companies an edge during these unique, uncertain times and, during the return “to...

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