Ergofast Increases Service Levels by 12%

EazyStock has helped us increase the service level to our customers significantly and reduced our excess inventory. With the support from EazyStock, our staff is more efficient and more accurate in our daily inventory planning tasks

– Maria Candetoft, Purchase & Logistics Manager at Ergofast

The Challenge

Ergofast, a leading provider of fastening equipment to the construction industry, faced a challenge within purchasing. Their forecasting process was based more or less on forecast patterns of expected sales from their sales force, which resulted in unpredictable variability and inefficient replenishment.

The manual process used was very time consuming for the company’s purchasing planners and resulted in large levels of excess inventory, poor demand forecasting and unsatisfactory customer service levels. Furthermore it was nearly impossible to make fact-based strategic and operational decisions to stay in control of their inventory replenishment.

The Results

The transition for Ergofast to a cloud-based system was swift and the benefits were evident soon after go-live; Customer service levels increased by 10% in just the first six months.
Ergofast achieved significant improvements in inventory performance:

  • Increased customer service level by 12 percentage points.
  • Reduced total inventory by 22%
  • Reduced excess inventory by 35% on active items
  • Reduced planning team resource requirements